PRIVACY & SECURITY POLICY
Our store’s services are owned by Kaase Atelier – Berna Narşap, a sole proprietorship registered at Ali Pertek Sokak, No:11/1, Rumelihisarı/Sarıyer İstanbul, Turkey and operated by our company. Our company may collect personal data for various purposes. The following describes how and in what manner personal data is collected, and how it is protected.
Membership or filling out various forms and surveys on our store may require users to provide personal information (such as name, company information, phone number, address, or email address). Our store collects this information as needed for the nature of the business. At times, our company may send campaign information, new product updates, and promotional offers to customers and members. Our members can choose whether or not to receive this information during registration, and they can change this preference after logging in under their account settings or by using the opt-out link in the notification email.
Personal information submitted electronically to our store by our members during the confirmation process will not be disclosed to third parties beyond the purposes and scope defined in the “User Agreement.” IP addresses of our members are recorded and used by our company to identify system-related problems and to quickly resolve issues or disputes related to the services provided.
IP addresses can also be used to identify users in a general way and to collect comprehensive demographic information. Our company, or the entities it collaborates with, may use the requested information for direct marketing purposes beyond the purposes and scope defined in the Membership Agreement. Personal information may also be used to contact the user if necessary.
Information requested by our company, information provided by the user, or information related to transactions on our store may be used for various statistical evaluations, database creation, and market research without disclosing the identity of our members by our company and its collaborators. Our company is committed to keeping confidential information private and secret, treating it as a confidential obligation, and taking all necessary measures to ensure confidentiality and prevent unauthorized use or disclosure to third parties.
Credit Card Security
Our company prioritizes the security of credit cardholders who shop on our websites. Your credit card information is not stored in our system in any way. To understand whether you are on a secure site during the transaction process, there are two things you need to look for. One of them is a key or lock icon located on the bottom line of your browser. This indicates that you are on a secure webpage, and your information is encrypted and protected. This information is used only in connection with sales transactions and according to your instructions.
During the online credit card transaction process on our shopping websites, credit card-related information is encrypted using a 128-bit SSL (Secure Sockets Layer) protocol and sent to the relevant bank for verification. If the card’s usability is approved, the transaction continues. Since no card information can be viewed or recorded by us, third parties are prevented from obtaining this information under any circumstances.
Payments, invoice, and delivery address information of online credit card orders are checked for reliability by our company against Credit Card Fraud. Therefore, for first-time customers placing orders on our shopping websites, it is necessary to confirm the accuracy of financial and address/phone information before the order can proceed to the supply and delivery stages. If necessary, the credit cardholder customer or the relevant bank may be contacted for verification.
Only you can access and change all the information you provide during registration. If you securely protect your login information, it is not possible for others to access or change your information. For this purpose, a 128-bit SSL security area is used during the membership process. This system is an internationally unbreakable encryption standard.
Information Lines and Customer Services
Internet shopping websites with information lines or customer services, and specified open address and phone information are preferred more today. This way, you can get detailed information about all the topics on your mind and learn more about the reliability of the company providing online shopping services.
Note: We recommend paying attention to the presence of the company’s open address and phone number on internet shopping websites. Before shopping, take note of all the phone/address information of the store where you will buy the product. If you don’t trust it, call to confirm before making a purchase. All the information about our company and the location of the company are specified on all our online shopping websites.
Mail Order Credit Card Information Security
Your identity and credit card information sent to us by the mail-order method will be stored by our company according to the principle of confidentiality. This information will be kept for 60 days to protect against possible bank disputes regarding credit card withdrawals and will be destroyed afterward. In case any amount other than the mail-order form approved by you and sent for the price of the products you ordered is withdrawn from your card, you can naturally object to the bank and prevent the payment of this amount, which does not pose a risk.
Third-Party Websites and Applications
Our store may provide links to other websites within the site. Our company does not bear any responsibility for the privacy practices and contents of sites accessed through these links. The Privacy Policy principles in this agreement apply only to the use of our store and do not cover third-party websites.
Exceptions
In the limited cases listed below, our company may disclose user information to third parties outside the provisions of this “Privacy Policy.” These situations are limited in number and include:
- To comply with the obligations brought by law, Decree Law, Regulation, etc. legal rules in force, issued by the authorized legal authority.
- To fulfill and implement the requirements of the “Membership Agreement” and other agreements signed with the users of our store.
- When requested by the authorized administrative and judicial authority to provide user-related information for the purpose of conducting a duly conducted investigation or inquiry.
- Situations where it is necessary to provide information to protect the rights or security of users.
Email Security
Never write your credit card number or passwords in emails you will send to our store’s Customer Services regarding any of your orders. Information in emails can be seen by third parties. Our company cannot guarantee the security of any information transferred through your emails.
COOKIE POLICY
Our company may collect information about users visiting our store and their website usage through a technical communication file (Cookie). These technical communication files are small text files sent by a website to the user’s browser for storage in the main memory. The technical communication file stores the site’s status and preferences, facilitating internet use.
The technical communication file helps gather statistical information about the number of site visitors, their purposes, visit frequency, and duration on the site. It also aids in dynamically producing advertisements and content from specially designed user pages. The technical communication file is not intended to collect data or any other personal information from the main memory or your email.
Most browsers are initially designed to accept technical communication files, but users can modify settings to prevent the files from being stored or to receive a warning when they are sent. Our company reserves the right to change the provisions of this “Privacy Policy” at any time by posting updates on the site, sending emails to users, or publishing updates on the site. Should the Privacy Policy provisions change, they will take effect on the date of publication.
For any questions or suggestions regarding our privacy policy, you can email info@kaaseatelier.com. You can also reach our company using the contact information provided below.